Music

News

Ed Sheeran adds second show to 2023 New Zealand tour – here’s how to get tickets

The global superstar will play shows across Australia and New Zealand in February and March 2023.

Absolute singalong king Ed Sheeran is set to return to Australia and New Zealand in February and March 2023 for a massive run of stadium shows as part of his + – = ÷ x (The Mathematics) Tour – and now he’s added a second show in Auckland!

It will be Ed’s first tour of New Zealand since his record breaking 2018 Divide Tour, which saw him smash the record for the highest selling tour in history, with more than a million tickets sold across Australia and New Zealand alone.

So you know this tour is going to be HUGE!

Ed Sheeran 2023 Australian and New Zealand Tour Dates

Tickets to Ed Sheeran’s second Auckland show go on sale Thursday 23 June @ 1pm (local time)

Find tickets

Ed Sheeran – Bad Habits [Official Video]

Cutting-edge production the likes of which have never been seen before in Australia or New Zealand is set to make this run of shows evern more special. We all know that a live Ed Sheeran performance is an absolute spectacle of musicianship, commanding the stage as a largely one-man band – now fans will get to see Ed perform in the round surrounded by fans. It is truly magical stuff.

No stranger to breaking records, Ed’s latest album = debuted at #1 in both Australia and New Zealand with singles ‘Bad Habits’ and ‘Shivers’ (3 x Platinum AU, Platinum NZ) certifiable smash hits. That is before we take a look at his impressive hit-making record across the last decade-plus, so you better be ready for a night of singalongs.

Ed Sheeran will take over Auckland’s Eden Park on Friday 10 February and Saturday 11 February 2023 (new show just announced!). Tickets for the second Eden Park show go on sale Thursday 23 June @ 1pm (local) via Ticketmaster.co.nz.

Ed Sheeran 2023 New Zealand Tour Ticket Tips

When is Ed Sheeran touring New Zealand?

Ed Sheeran is heading out on his +- =÷ x Tour, and will tour Australia and New Zealand across February and March 2023. His Australian and New Zealand tour dates include:

  • Friday 10 February 2023 – Eden Park, Auckland, NZ
  • Saturday 11 February 2023 – Eden Park, Auckland, NZ **NEW SHOW JUST ANNOUNCED**
  • Sunday 12 March 2023 – Optus Stadium, Perth, WA

When do tickets to Ed Sheeran’s New Zealand tour go on sale?

Ed Sheeran will tour Australia and New Zealand across February and March 2023. Tickets for the second Eden Park show go on saleThursday 23 June @ 1pm (local) via Ticketmaster.co.nz.

Please note: You need to have your mobile/smartphone on hand during the purchase process.

Log into your Ticketmaster account and update your password if needed!

Get in early and ensure all your MyTicketmaster account details are up to date – from your password to your card details and your phone number.

Ticketmaster will regularly ask you to update your password to ensure the security of your account – you don’t want to get stuck having to change your password while the ticket timer is counting down during onsale as you can risk losing the incredible tickets you have secured.

Instead, now that you know you want to purchase tickets, log into your account and update your password today to ensure you are ready to nab those tickets.

How can I buy tickets to Ed Sheeran’s 2023 New Zealand tour?

In preparation for tickets going on sale, we recommend that you set up a MyTicketmaster account, if you don’t already have one.

The promoters of Ed Sheeran’s tour are committed to combatting unethical secondary ticketing and resale.

On your mobile phone/smartphone, the Ticketmaster App (on iOS or Android) will be your ticket for entry.

Once the tickets have been purchased, you will receive a simple email confirmation as proof of purchase. This is NOT your ticket or ticket(s).

You will receive instructions on how to access your ticket(s) much nearer to the shows.

Upon arrival at the show, you will then be required to present your mobile/smartphone device containing your ticket(s), and you’ll scan yourself and your party into the venue via the turnstiles/entrances.

How will my mobile/smartphone be linked to my Ed Sheeran ticket?

• Your mobile number will be verified during checkout and linked to your tickets during checkout.

• Your tickets will only be accessible via the iOS or Android Ticketmaster App. (Download the Ticketmaster App here.)

• You will need to unlock your tickets using your verified mobile number closer to the date of the event.

• If you don’t have the Ticketmaster App, please download it to your mobile device after purchase and sign in with your account details. (Download the Ticketmaster App here.)

• Your mobile number will be verified during checkout and linked to your tickets. Please ensure your mobile device is fully charged when you arrive at the venue so that you can access your tickets.

How will my mobile number be verified in checkout?

During the checkout, you’ll be presented with a box to provide the mobile phone number you want to link to your ticket.

A code will then be sent to this mobile phone and you will be required to enter this code before you can proceed.

This number will then be linked to your order.

When you can unlock your tickets, a code will be sent to this number again for you to enter into the Ticketmaster app and access your tickets.

Get to know Mobile Tickets!

All tickets purchased to Ed Sheeran’s 2022 New Zealand tour via Ticketmaster are digital, meaning you can easily access your tickets on your phone via the Ticketmaster app or the web browser on your mobile phone, add them straight to your phone’s ticket wallet, and share them with your friends and family.

No PDFs, no printing, and no paper mean that you’ve always got your ticket with you.

Download the Ticketmaster App here.

Top tip: To make entry on event day as quick as possible, we recommend adding your tickets to your phone’s wallet before arriving at the venue!

Get to know Ticketmaster’s Smart Queue

If you aren’t familiar with Smart Queue, it is Ticketmaster’s way of creating a clear and fair process for thousands of fans to buy tickets in a short space of time. Fans enter the virtual Waiting Room prior to onsale time before joining the Smart Queue – which acts as a ‘virtual line’, helping us protect you and your tickets in a more effective way.

The time you join the Waiting Room does not determine your place in the Smart Queue, so we recommend joining at least 10 minutes prior to the event going on sale.

When the sale begins, the Smart Queue will open and everyone in the Waiting Room is given a place in line. Those who did not join the Waiting Room will be placed at the end of the line.

  • Sign in to your Ticketmaster account at least 10 minutes before joining the Waiting Room. This will speed up your purchase later.
  • Confirm you have a valid form of payment in your account with current email and billing information. This will make checkout a breeze.
  • Resist the urge to refresh. Your page will automatically refresh when you enter the Smart Queue.
  • Keep an eye on the time! When it’s your turn, your spot will be held for 10 minutes to begin shopping.
  • Just like before, tickets are always based on availability, demand, and are not guaranteed.

I can’t go any more and need to sell on my ticket. What do I do?

For Ed Sheeran’s 2023 +- =÷ x Tour, Ticketmaster will be offering a dedicated resale marketplace for fans in line with Ed Sheeran’s ethical resale principles.

To help combat unethical secondary ticketing, the ticket resale marketplace will provide a safe and secure place for you to sell your ticket/s via Ticketmaster if you can’t use them anymore.

Fans will be able to list and buy tickets to Ed Sheeran’s tour via Ticketmaster’s Resale marketplace, which is currently in the final stages of development for this tour.

More information on Ticketmaster’s Resale marketplace for Ed Sheeran’s 2023 +- =÷ x Tour will be available soon –> https://shops.ticketmasterpartners.com/resale

What is unethical secondary tickets and ticket resale?

Unethical secondary ticketing is when people buy tickets at face value and then resell them at inflated prices via non-artist approved methods and websites, thus denying real fans the chance to buy at face value.

Ticket touts and unauthorised resellers use multiple payment cards, false identities and sophisticated computer programmes (“bots”) to buy up large amounts of tickets which they then offer for resale at highly inflated prices.

For information on how to sell your tickets through Ticketmaster’s Resale marketplace for Ed Sheeran’s 2023 +- =÷ x Tour click here: https://shops.ticketmasterpartners.com/resale

What else are you doing to combat the secondary market?

Your mobile phone number is linked to your ticket order. Your tickets are linked to both your account with your chosen ticket agent AND you mobile phone number. This means your ticket and the individual information you gave when you purchased are linked.

If a ticket is resold in any method other than via official face-value resale channels then the mobile phone number will not be linked to the ticket(s) and you will be refused entry to the venue.

For information on how to sell your tickets through Ticketmaster’s Resale marketplace for Ed Sheeran’s 2023 +- =÷ x Tour click here: https://shops.ticketmasterpartners.com/resale

How do I purchase Accessible Seating tickets?

Accessible Seating tickets for wheelchair and companion card holders (where applicable) will be available to purchase online if you have a smart phone for ticket delivery.

Alternatively, all Accessible Seating bookings can be requested by contacting:

Optus Stadium, Perth

Eden Park, Auckland

Please ensure you include the Event Name, Venue, Date and Time along with your contact details in all booking requests.

How many Ed Sheeran tickets can I buy?

There will be a strict limit of six (6) tickets per show. This restriction is in place in order to give as many people as possible a fair chance to buy tickets.

The whole party must arrive at the same time as the person with the mobile/smartphone device containing all the tickets.

Please note: Any and all transactions that are detected as bot purchases, patrons creating duplicate accounts in order to purchase more than the ticket limit or any action that indicates a suspicious purchase in excess of the ticket limit will be cancelled.

What if we want to go as a bigger group/family?

You will have to try to complete another order with another mobile device.

Why can’t I access my Ed Sheeran tickets right away?

All tickets purchased for Ed Sheeran’s + – = ÷ x (The Mathematics) 2023 Tour are digital and will only be accessible on a digital mobile/smartphone via Ticketmaster’s mobile app. Therefore, no physical tickets will be posted or emailed in advance.

Once the tickets have been purchased, you will receive a simple email confirmation as proof of purchase. This is NOT your ticket or ticket(s).

Your phone contains your ticket(s) and will be available nearer to the time of the shows.

Can I buy Ed Sheeran tickets as a gift?

The matching ID of the surname of the lead booker will be an entry requirement. The other tickets bought by that person can be used for other people as long as they ALL arrive with the lead booker. If you want to buy tickets as gifts then you’ll also have to attend to get your recipients into the show.

What are the age restrictions?

All venue age restrictions are clearly displayed on the sales pages on the website.

This is a licensed, loud music event, staged over a long time and we do not recommend attendance by children aged 5 years and under. Children 14 and under must be accompanied by a parent or legal guardian at all times and have purchased a valid ticket.  No concession tickets will be available for children, they must have a ticket.

In the unlikely event, you are looking to purchase tickets on behalf of 15-18 year olds who do not have access to a smartphone we recommend that you attend the show with the group.

What are the entry requirements?

To gain access to the concert you are required to bring your fully charged mobile phone or smartphone. You may be required to produce your email booking confirmation and a valid form of photo ID that matches the name on the confirmation.

Accepted forms of Photo ID are

  • Driver Licence or Learner Permit (from any country) including Digital Driver Licences
  • Passport (from any country)
  • KEYPASS Photo ID Card or Keypass in Digital iD
  • KIWI Access Card (New Zealand only)
  • Any other recognised Proof/Evidence of Age/Identity or Photo Card.

All Acceptable ID must be written in English or if not written in English, then accompanied by an official English translation.

For a foreign Driver Licence not written in English, an International Driver Permit issued in the foreign country of origin (and including a photo of the licence holder and translation) should be presented with the Foreign Driver Licence.

What if my phone is out of battery so I can’t access my ticket(s)?

Please make sure your phone is fully charged before you leave the house to avoid this situation. Of course if you run out of battery go to the box office where someone will be able to assist you to find your order.

Hints and tips for improving your chances of getting Ed Sheeran tickets

Make sure you have a My Ticketmaster account

Get the basics covered before tickets go on sale by logging in and checking your Ticketmaster account ahead of time. If you don’t have a Ticketmaster Account then make sure you sign up in advance – Ticketmaster.co.nz.

Sign into your My Ticketmaster account ahead of time

Remember to triple check your passwords, account information, and billing information are all filled in correctly in advance, that way you’re not facing any last-minute account updates when trying to process your order.

Keep your options open with ‘Best Available’

Save time by searching “Best Available,” which scans all sections fast – it’s quicker than searching sections one at a time.

Keep an eye on the clock

There will be a time limit applied to all transactions as they’re progressed through the ticket purchasing stages. Remember to keep an eye on the timer on your screen and move through the processing pages as quickly as possible (this is even easier when you’ve completed the account set-up stage we mentioned above).

Don’t refresh your screen

Stick to one window while you’re in the Waiting Room and when you’re being pushed through the Smart Queue and always resist the urge to refresh.

Hitting the refresh button means you’ll lose your place in the queue and, as frustrating as it can get, patience is the only way to win this game. Ticketmaster is equipped with sophisticated systems that are designed to manage and process ticket purchases as quickly as possible. The queuing system that appears on your screen will place you at the front of the line as soon as possible.

Remember: there are a lot of fans

We’re expecting this to be a very popular event. When a popular event goes on sale there are hundreds, and sometimes thousands, of customers all attempting to purchase tickets at the same time. Tickets are sold as long as seats are available, and when an act is as popular as Ed Sheeran, sometimes they go very quickly.

Be sure to follow the above tips to ensure you have the best chance of snapping up some tickets.

Ed Sheeran will take over Auckland’s Eden Park on Friday 10 February and Saturday 11 February 2023 (new show just announced!). Tickets for the second Eden Park show go on sale Thursday 23 June @ 1pm (local) via Ticketmaster.co.nz.

Ed Sheeran – Shivers [Official Video]