NE-YO – Champagne & Roses Tour – Everything you need to know!

Get 'Closer' to NE-YO this October.

The countdown to NE-YO – Champagne & Roses Tour is on! 

Three-time, GRAMMY® Award-winning R&B hitmaker NE-YO returns to New Zealand on the Champagne & Roses Tour in October 2024. With special guest LLOYD.

Wondering how to get tickets? Here’s everything you need to know!

NE-YO 2024 New Zealand Dates Sold by Ticketmaster

Tickets go on sale to the general public Mon, 22 Apr 2024

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Recommended Ticket Tips:

• Ticketholders need a My Ticketmaster account to access NE-YO – Champagne & Roses Tour tickets. Sign up or sign in here.

• All NE-YO – Champagne & Roses Tour tickets are digital, and can only be accessed via the Ticketmaster App or on a mobile browser – there will be no printed tickets, with the exception of Collector Tickets.

• Only purchase through Ticketmaster to guarantee you have a valid ticket for entry on event day.

• Take an extra five minutes to carefully read through this page in detail to best prepare for ticket on sale.

We know you are counting down the days to get your tickets with us, but before purchasing your tickets you might have some questions – that’s why we’ve put this handy guide together with everything you need to know.

Ne-Yo – So Sick (Official Music Video)

When do tickets for NE-YO – Champagne & Roses Tour go on sale?

One NZ & Mastercard Presales: Wed 17 Apr, 10am
Artist Presale: Wed 17 Apr, 10am
Live Nation Presale: Fri 19 Apr, 11am
Ticketmaster Presale: Fri 19 Apr, 11am
General Public Onsale: Mon 22 Apr, 11am
Mastercard Preferred Tickets: Mon 22 Apr, 11am

How do I purchase tickets in one of the presales?

One NZ Presale

​See for more information.

My Ticketmaster Presale

To access the My Ticketmaster presale, please ensure you have a Ticketmaster account and that all the important information (email, phone number, payment, password) are up to date.

On presale day, all you’ll need to do is make sure you are logged into your Ticketmaster account to access the presale links.

Live Nation Presale

To access the Live Nation presale, please ensure you are a Live Nation Member. When you are logged in, the top right-hand corner will say ‘My Live Nation’. 

On presale day, you will need to log into your Live Nation account to access the presale links. 

Once logged in, head to the home page, click the banner for NE-YO’s tour, and follow the links on their website to get back to the Ticketmaster site.

How many tickets can I buy for NE-YO – Champagne & Roses Tour?

There is a strict limit of ten (10) tickets per customer for Standard, four (4) tickets per customer for Meet & Greet and six (6) tickets per customer for Early Entry for Ne-Yo.

Please adhere to the published ticket limit. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster at its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or any other information.

Are there any VIP Packages for NE-YO – Champagne & Roses Tour?

Yes! See below for all VIP Packages and their inclusions. 

Ultimate Meet & Greet Experience

  • One (1) General Admission standing ticket or One (1) A Reserve seat ticket*
  • Early Entry onto the floor before the general public (if GA floor)**
  • Meet Ne-Yo for a photo opportunity by a professional photographer
  • Ne-Yo VIP Merchandise item designed and created exclusively for VIP purchasers
  • Commemorative VIP Tour Laminate
  • Early access to select merchandise stands

*Locations may vary by venue, see specific date for details

**Early Entry may occur after the Early Entry package holders, Meet & Greet timing dependent

Early Entry Package

  • One (1) General Admission standing ticket
  • Early Entry onto the floor before the general public*
  • NE-YO VIP Merchandise item designed and created exclusively for VIP purchasers
  • Commemorative VIP Tour Laminate
  • Early access to select merchandise stands (where available)
  • Designated VIP check-in and onsite staff

*Early Entry will occur after the Meet & Greet package holders, but before the general public

Ne-Yo – Sexy Love (Official Music Video)

NE-YO – Champagne & Roses Tour 2024 New Zealand Tour Ticket Tips

How do I purchase Accessible Seating tickets?

Accessible seats (including Companion Cards) can be purchased by calling our Customer Service team on the Accessible Bookings line: 09 970 9711 . This phone number is reserved for patrons with accessibility requirements and companion cardholders and can not process any other ticketing requests.

Want to ensure you’re in the most in demand areas of the venue?

A small portion of tickets will be allocated to In Demand Tickets which are tickets to the NE-YO – Champagne & Roses Tour in some of the most sought-after areas of each of the venues. Please Note – Ticket prices may fluctuate based on demand.

In Demand tickets are made available by artists and event organisers through Ticketmaster. They give fans fair and safe access to the most sought-after areas in the venue at market-driven prices (adjusting prices according to supply and demand). In Demand tickets are ticket-only purchases, and prices are subject to change at any time.

Want a memento? Grab a collector ticket!

If you’re looking for a small piece of memorabilia to remember your NE-YO – Champagne & Roses Tour experience by, look no further than a limited-edition Collector Ticket. A collector ticket is a souvenir ticket which not only gets you into the event, it also serves as a treasured keepsake to be kept well after the show is over.

Collector tickets are only made available for selected events and can be purchased through the normal purchase processes – be sure to select a “Collector Ticket” ticket type when choosing your tickets. They incur a $20 surcharge.

Collector tickets can only be delivered to fans via mail and cannot be sent as Print-at-Home or E-Tickets, or collected from outlets or the venue. Collector Tickets are not available to those without a valid New Zealand address. You must provide a New Zealand postal address to receive Collector Tickets.

Get to know Ticketmaster’s Smart Queue

We expect that tickets to NE-YO – Champagne & Roses Tour will be in high demand, and to make the process fair for everyone you may be placed in a queue.

You will be assigned a random place in the queue once the Presale starts. Your place in the queue is not based on what time you entered the Waiting Room. We suggest entering the Waiting Room 15-30 minutes prior to the start of the Presale.

Once you get your spot in the queue, please do not refresh your browser as you will be pushed to the end of the line.

We will get you through the queue as quickly as possible, so please sit tight.

How will I receive tickets?

All tickets purchased through Ticketmaster are now digital (with the exception of Collector Tickets), meaning you can easily access your tickets on your phone via the Ticketmaster app or mobile web browser via, add them straight to your phone’s ticket wallet, and share them with your friends and family.

Are there any age restrictions for NE-YO – Champagne & Roses Tour?

All patrons must hold a valid ticket for entry, regardless of age. Patrons under 18 years of age must attend with a parent/guardian over the age of 18.

Get to know Ticket Transfer so everyone has their own ticket

1. Open the Ticketmaster App

2. Tap on my events and select the event you want to Ticket Transfer

3. Tap ‘Transfer’ below the ticket you want to share (please note: you may have to wait a moment for the ‘Transfer’ button to load)

4. On the ‘Select Tickets To Transfer’ page, confirm the ticket you want to share (please note – you must Transfer each ticket individually)

5. Tap the ‘Transfer To’ button. Tap ‘Manually Enter A Recipient’ & enter your friend’s ‘First Name’, ‘Last Name’, and ‘Email Address or Mobile Number’

6. Tap ‘Transfer Ticket’. The ticket in your account will now say “Sent”. You can cancel or recall the Ticket Transfer at any time.

7. Your friend receives an email, asking them to accept the transferred tickets, and they can either login or create a new Ticketmaster account to accept.

8. The tickets are now ready to go in your friend’s Ticketmaster account and marked as ‘Transferred’ in your account

Find out more about Ticket Transfer – including how to accept and open a transferred ticket here. 

Log into your Ticketmaster account and update your password if needed!

Get in early and ensure all your MyTicketmaster account details are up to date – from your password to your card details and your phone number.

Ticketmaster will regularly ask you to update your password to ensure the security of your account – you don’t want to get stuck having to change your password while the ticket timer is counting down during onsale as you can risk losing the incredible tickets you have secured.

Instead, now that you know you want to purchase tickets, log into your account and update your password today to ensure you are ready to nab those tickets.

Ne-Yo – Closer (Official Music Video)

Hints and tips for improving your chances of getting NE-YO tickets

Sign into your My Ticketmaster account ahead of time

Remember to triple check your passwords, account information, and billing information are all filled in correctly in advance, that way you’re not facing any last-minute account updates when trying to process your order.

Keep your options open with ‘Best Available’

Save time by searching “Best Available,” which scans all sections fast – it’s quicker than searching sections one at a time.

Keep an eye on the clock

There will be a time limit applied to all transactions as you are progressed through the ticket purchasing stages. Remember to keep an eye on the timer on your screen and move through the processing pages as quickly as possible (this is even easier when you’ve completed the account set-up stage we mentioned above).

Remember: there are a lot of fans

We’re expecting this to be a very popular event. When a popular event goes on sale there are hundreds, and sometimes thousands, of customers all attempting to purchase tickets at the same time. Tickets are sold as long as seats are available, and when an act is this popular, sometimes they go very quickly.

Be sure to follow the above tips to ensure you have the best chance of snapping up some tickets.

NE-YO will bring his Champagne & Roses Tour to Auckland in October 2024. Tickets are on sale via

Ne-Yo – Because Of You (Official Music Video)