Ticket Tips

Metallica 2019 Tour || Top tips for getting tickets

We’re trying to contain our excitement too – Metallica are bringing their huge world tour to Australia and New Zealand this October. With tickets going on sale in the coming days, here's everything you need to know to give you and your friends the best chance of being there.

See available tickets

**UPDATE** Metallica have added a second Auckland show at Mt Smart Stadium on Saturday 2 November**

Wondering how to get tickets to Metallica’s huge Australia and New Zealand tour when it arrives later this year?  Get prepared with our top tips – good luck!

Put these Onsale Times in your diary (for the new shows!)

  • Legacy Member Fan Club Presale: Wednesday 3 April @ 1pm (local time) until Friday 5 April @ 1pm (local time)
  • Fifth Member Standard Fan Club Presale: Wednesday 3 April @ 2pm (local time) until Friday 5 April @ 1pm (local time)
  • American Express Card Members Presale: Friday 5 April 5 @ 1pm (local time) until Monday 8 April @ 1pm (local time).
  • Live Nation Presale: Monday 8 April @ 1pm (local time) until Tuesday 9 April @ 1pm (local time)
  • General Public Onsale: Tuesday 9 April @ 2pm (local time) 

**Please note – you will NOT be able to use the Ticketmaster app for purchases during the Amex presale.

Take note of ticket limits

We anticipate this tour is going to be extremely popular, so a ticket limit has been put in place per transaction:

  • ***Dream No More Package: Two (2) tickets per customer regardless of when purchased
  • Fan Club Presale: Two (2) tickets per customer
  • Fifth Member Standard Fan Club Presale: Two (2) tickets per customer
  • All other presales: Four (4) tickets per customer
  • General public onsale: Four (4) tickets per customer

Get to know Platinum Tickets

A ticket only option for in-demand areas and views in the house, available at market-driven prices.

Platinum Tickets are in demand tickets to concerts and other events made available by artists and event organisers through Ticketmaster. They give fans fair and safe access to in-demand seats at market-driven prices (adjusting prices according to supply and demand). Platinum tickets are ticket-only purchases, and prices are subject to change at any time.

There will be a print delay

For some events, the printing and postage of tickets is delayed, either at the request of the promoters or due to circumstances beyond our control. This means that tickets will not be mailed to you, will not be available for outlet collection, and will not be available for printing or viewing online until a set date.

There will be exclusives for Ticketmaster customers

While purchasing tickets to Metallica’s WorldWired tour, you will also have the option to purchase an exclusive tour tee. Men’s and women’s sizes S to XXXL can be added to your cart during the ticket buying process.

Every ticket purchased also includes your choice of a standard physical* or a standard digital copy of Hardwired…To Self Destruct. We will send you a redemption code following purchase. Each unique code can only be used once – and if you already have a copy feel free to share with family or friends.

*Please not physical copies carry a postage and packing charge

If you’re keen to relive the night over and over, all tickets also include a free MP3 download of the show attended – mixed and mastered by the team behind Hardwired…To Self-Destruct. The free full-show downloads can be obtained by scanning or entering the barcode from that show’s ticket stub here (

Make sure you have a My Ticketmaster account

Get the basics covered before tickets go on sale by logging in and checking your Ticketmaster account ahead of time. If you don’t have a Ticketmaster Account then make sure you sign up in advance – In your account, add your favourite acts and events to your ‘Favourites’ and you’ll get alerts and email reminders before every onsale.

Sign in ahead of time

Remember to triple check your passwords, delivery address, and billing information are all filled in correctly in advance, that way you’re not facing any last-minute account updates when trying to process your order.

Get online at home

Or work (we won’t tell). Shared public wifi networks can slow you down when speed is what you need.

Sign up to all the presales

Many fan clubs, promoters, venues, and sponsors/companies give fans the chance to get live event tickets before the general public. Every event is different, so make sure you check what perks you’re eligible for and sign up for anything well ahead of time. They may begin and end at different times, so to be one of the first people with a chance at getting tickets make sure you do your research. You can find all the presale information here.

Use more than one device

Two fans are better than one – pass a friend your tablet or phone. Use your phone and your laptop at the same time. Use your phone and someone else’s phone. But make sure you don’t use more than one browser (or browser tab) on each device. We’ll think you’re a bot and cancel your tickets – and after all the hard work you’ve gone to, that’s the last thing we want to happen.

Don’t hit the refresh button

Stick to one window when you’re processing your ticket order and please don’t hit the refresh button. If you do that, you’ll likely end up losing your place in the queue, and as frustrating as it can be, patience is key when trying to buy tickets. Ticketmaster’s sophisticated systems are designed to manage and process ticket purchases as quickly as possible. The queuing system that appears on your screen is doing all the hard work for you and will place you at the front of the line as soon as possible.

Please note, if you see a ‘no tickets available’ message when attempting to purchase tickets, this means there are no tickets available within your search restrictions.

Keep an eye on the clock

There will be a time limit applied to all transactions as they’re progressed through the ticket purchasing stages. Remember to keep an eye on the timer on your screen and move through the processing pages as quickly as possible (this is even easier when you’ve completed the account set-up stage we mentioned above).

Keep your options open with ‘Best available’

Save time by searching “Best Available,” which scans all sections fast – it’s quicker than searching sections one at a time.

Keep checking back

Keep checking back several hours after the onsale to see if the event provider has added more shows, as well as a week to a few hours before the show when event providers sometimes release additional seats.

Follow Ticketmaster’s social media accounts on Facebook, Twitter and Instagram for constant updates and even more onsale reminders.

Consider taking a road trip

Head to a nearby city where tickets for a super popular show may be easier to get. On click “Change Location” under your city (top, right of page) and look around for events nearby.

Remember: there are a lot of fans

We’re expecting this to be a very popular event. When a popular event goes on sale there are literally hundreds and sometimes thousands of customers simultaneously attempting to purchase tickets across all distribution channels. Tickets are sold as long as seats are available, and when an act is as popular as Metallica, sometimes they go very quickly.

Be sure to follow the above tips to ensure you have the best chance of snapping up some tickets.

Metallica WorldWired Australia and New Zealand 2019 tour dates

  • Thursday 17 October – Optus Stadium, Perth WA
  • Tuesday 22 October – Marvel Stadium, Melbourne VIC
  • Thursday 24 October – Marvel Stadium, Melbourne VIC **NEW SHOW**
  • Saturday 26 October – ANZ Stadium, Sydney NSW
  • Tuesday 29 October – QSAC, Brisbane QLD
  • Thursday 31 October – Mt Smart Stadium, Auckland NZ 
  • Saturday 2 November – Mt Smart Stadium, Auckland NZ **NEW SHOW**

Metallica will bring their Worldwired tour to Australia and New Zealand in October 2019. For more information on pre-sale and onsale dates and times, head to and